1. Acceptance of Terms


By using the services offered by Amad FZ-LLC, you agree to be bound by the following Terms and Conditions. Please carefully read these provisions before using our website or services.


  1. Service Description


The website operated by Amad FZ-LLC serves as a platform to provide concierge services for restaurants, beach clubs, cocktail bars, desert experiences, and yacht rentals in Dubai and Italy (Forte dei Marmi, Lake Como, Porto Cervo). We are committed to facilitating reservations and providing detailed information about the services offered by our partners.


  1. Bookings and Payments


Bookings can only be made by directly contacting our concierge team via WhatsApp. Payments must be made according to the methods indicated at the time of booking. Please note that specific cancellation policies and payment terms may apply to each service.


  1. Cancellation Policy


Cancellation policies may vary depending on the service booked, including monthly subscription plans. For monthly subscription plans, customers can cancel their subscription at any time, and the cancellation will be effective at the end of the current billing cycle. No refunds will be issued for partial subscription periods. Amad FZ-LLC reserves the right to cancel or suspend a monthly subscription in case of violation of our Terms and Conditions or for any other reason deemed appropriate by the company. In the event of cancellation by Amad FZ-LLC, customers will be notified accordingly.


  1. Liability


Amad FZ-LLC is committed to providing accurate information and acting diligently in facilitating our clients’ bookings. However, we cannot be held responsible for any changes, cancellations, or incidents that may occur during the provision of services offered by our partners.


  1. Privacy


We respect your privacy and are committed to protecting the personal information provided while using our services. Please refer to our Privacy Policy for more details on the collection, use, and protection of personal data.


  1. Applicable Law


These Terms and Conditions are governed and interpreted in accordance with the laws of the state or country in which Amad FZ-LLC is registered, without regard to conflicts of legal principles.